Household Staff Training & Oversight
Interviewing, hiring, training and supervising household staff — building teams that uphold impeccable standards of service, discretion and organisation, day in and day out.
House Martinof London
Household Management · London
The art of a household run with calm, clarity and cohesion.
We fine-tune discerning residences — overseeing and training household staff to uphold impeccable standards of service and organisation, from the most formal occasion to the everyday.
Who we are
House Martin of London brings decades of practical, hands-on experience to the management of private homes. We work alongside both employers and staff to identify where support is needed, strengthen standards, and bring a household into full, confident working order.
For our private clients, we advise on etiquette, hosting and table settings — sourcing pieces befitting the occasion, from fine silver and exceptional ceramics to more informal settings, approached with equal care.
“The success of a private home depends not only on high standards, but on harmony, communication and trust.”
What we do
Interviewing, hiring, training and supervising household staff — building teams that uphold impeccable standards of service, discretion and organisation, day in and day out.
Overseeing estate administration and the smooth opening, set-up and day-to-day running of homes — drawing on years spent bringing the world's foremost private residences into order.
Guidance in etiquette for every generation — from protocol and the correct forms of address to suitable attire for the occasion. Whether presiding over afternoon tea, hosting at home, or being the perfect guest, we instil the quiet confidence of always knowing what is right.
The art of receiving — advising on hosting and the dressing of a table for any occasion, from state-formal dining to relaxed family gatherings, each given the same exacting care.
Sourcing pieces befitting the occasion: fine silver, exceptional ceramics, glassware and linen — selected to suit both the residence and the moment.
A forthcoming service — the rental of fine household items for special occasions, from silverware and crystal to the finest china, so a table may be dressed to the highest standard without the need for permanent acquisition.
Our approach
Martin combines a lifetime of practical experience with a compassionate, people-first approach. When staff are properly guided, supported and trained, a household can function with quiet efficiency and genuine ease.
A home that runs without friction — anticipating needs before they are spoken.
Clear standards, clear roles and clear communication between employer and staff.
A team that moves as one, bound by trust, discretion and shared pride in the work.
Television & Press
A short selection of Martin's television appearances and interviews on the world of fine private service.
The book
How to create and maintain a perfectly run household
Martin distils a lifetime in private service into a practical guide for the home — the systems, standards and quiet courtesies that bring harmony to a household, balancing the needs of the house with those of the people who run it.
Get in touch
Whether you are establishing a new household, refining an existing team, or preparing for a particular occasion, we would be glad to talk. Please use the form and Martin will respond personally.
London, United Kingdom
Enquiries by the form — we reply personally.